JCC Services

JCC Services are always designed in response to client needs. Details vary from client to client, but some services are particularly popular. JCC has specific experience providing the following services to clients:

• JCC DBA™: Complete outsourcing of DBA functions to JCC relies on
  • Initial set-up and familiarization with needs, challenges, and personnel
  • Periodic follow-up visits
  • Automatic monitoring with JCC tools
  • Periodic monitoring by JCC DBAs with VPN access
  • On-call availability

  Additional information is provided in a more complete description of JCC DBA.

• DBA Compass™: DBA Compass provides support to a variety of clients who just want to know that they can call an expert for answers and backup when production DBA issues arise. Options vary. The contracts specify the number of "calls" included, the fee for additional "calls," and whether coverage is 24 X 7. A "call" is telephone or e-mail contact with a question. Response may involve telephone or e-mail contact and/or direct connection to the database in question.
  
  JCC expertise - through DBA Compass - can provide the reassuring sense of direction necessary to save time and misdirection.
  
  

  Additional information is provided in a more complete description of JCC's DBA Compass.

• OnTrack Conversion™: Today, conversion may become a topic because a production Rdb database would profit from some tools not available in Rdb or on VMS. If complete conversion is the goal, JCC has the necessary expertise and tools to smooth the path. If access to the non-Rdb, non-VMS tools is the goal, JCC has experience with architectures that may provide alternate answers.

  Conversions can be disruptive. JCC's conversion projects focus on "keeping the race car on the track while we change the tires ... and the motor!"

  Additional information is provided in a more complete description of JCC's OnTrack Conversion™.